Client Portal
Billing Guide
Using the Client Portal, you can view your recent invoices, statements, superbills, and payments. You can also add a credit card and pay for your sessions.
Viewing Your Billing History and Documents
After logging into the Client Portal, click Billing & Payments to see your billing page.
This page provides you with an overview of your recent payment history and access to your billing documents.
You’ll see three sections for Invoices, Statements, and Insurance Reimbursement Statements (superbills)
This page provides you with an overview of your recent payment history and access to your billing documents.
You’ll see three sections for Invoices, Statements, and Insurance Reimbursement Statements (superbills)
At the very bottom, there’s a section for Account History that shows your most recent sessions and payments:
Adjust the date range to display whichever sessions you’d like by clicking the calendar icon:
Making Payments
It’s easy to pay your bills in the Client Portal and stay on top of your payment history. Your current balance displays at the top of the page. You can either pay this entire balance, or pay a specific invoice.
To pay your entire balance, click Pay Now next to the balance amount
To pay your entire balance, click Pay Now next to the balance amount
To pay a specific invoice, open the invoice and click Pay Now at the top
Enter the cardholder’s name, card info, and billing zip code
If you’d like to store this card to use in the future, check the Save Card box
The amount on the Pay button will reflect the payment that you’re making. Make sure it’s the correct amount, then click Pay $(amount)
You’ll see that the status next to that invoice date in your Account History section has changed to Paid
Additional Information
Client Support
Need to Cancel
Need to reschedule or cancel an appointment? We value your time and strive to ensure a seamless experience for all our clients.
Client Mobile Application
Experience the convenience of managing appointments, messaging clinicians, and viewing invoices all in one place with our user-friendly practice mobile application
Billing and Payment
Effortlessly view and manage your invoices, statements, and bill payments through our secure and intuitive client portal.
