JL Family Services

Maximize Your EAP Benefits for Therapy

An HR representative offers support through EAP benefits to an employee facing work-related stress.

Treatment Costs

Understanding EAP Benefits

Employee Assistance Programs (EAPs) offer valuable mental health support through your workplace benefits. At JL Family Services, we are here to guide you through the process of using these benefits for therapy.

What You Need to Know About
EAP Coverage

Before booking an appointment, contact your EAP provider to gather essential details like:

  • The name of your EAP provider
  • The start and expiration dates of your coverage
  • The number of authorized sessions

Steps to Start Therapy with EAP Benefits

  • 1.

    Complete Your Intake Consult:

    Let our intake therapist know you’d like to use your EAP benefits.

  • 2.

    Submit Required Documents:

    Provide your EAP and current insurance information, and complete intake forms promptly.

  • 3.

    Therapist Availability:

    We will check with your preferred or assigned therapist at the practice to confirm if they have openings to accept EAP clients, as therapists have a cap on the number of EAP clients they can accommodate.

Therapist Availability:

We will check with your preferred or assigned therapist at the practice to confirm if they have openings to accept EAP clients, as therapists have a cap on the number of EAP clients they can accommodate.

If your preferred therapist has a waitlist for EAP clients, you have two options:

  • Continue With Your Preferred Therapist

    If your preferred therapist is unavailable, we’ll pair you with the next therapist accepting EAP clients.

  • Connect With an Available Therapist

    If your preferred therapist is unavailable, we’ll pair you with the next therapist accepting EAP clients.

Your assigned therapist will continue working with you for continuity of care unless you request a new therapist due to a lack of connection.

When EAP Benefits Expire Next

Once your EAP benefits end, we’ll seamlessly transition your sessions to your commercial insurance for uninterrupted care.

Need Assistance

We’re Here to Help!

Have Questions or Need Support? Contact us via email or phone for help navigating your EAP benefits!
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