Insurance
Questions To Ask Your Health Insurance Company
Call the member services phone number listed on the back of your card.
Have your insurance card out when you call you will be asked to provide your member ID and other identifying information.
Have your insurance card out when you call you will be asked to provide your member ID and other identifying information.
In Network Benefits Questions
Mental Health Coverage
What is my in-network deductible for outpatient mental health visits?
Deductible
How much of my deductible has been met? Does it apply to behavioral Health Treatment
Co-Payments
What is my copay for outpatient mental health visits? Is this coverage applicable before or after I meet my deductible?
Sessions & Authorizations
How many sessions per year does my health insurance cover? Is approval required from my primary care physician?
Telehealth Therapy
Are virtual outpatient mental health visits (or teletherapy) covered by my plan?
Out Of Network Benefits Questions
If we are not in-network with does your health insurance, ask your health insurance company the following questions to understand how much of sessions they will reimburse:
Mental Health Coverage
What is my out-of-network deductible for outpatient mental health visits?
Deductible
How much of my deductible has been met this year?
Co-Payments
What is my out-of-network coinsurance for outpatient mental health visits?
Referrals & Claim
Do I need a referral from an in-network provider or a primary care physician to see someone out-of-network?
How do I submit claims for out-of-network reimbursement?
How do I submit claims for out-of-network reimbursement?
Telehealth Therapy
Are virtual outpatient mental health visits (or teletherapy) covered by my plan?
Understanding You Benefits
Glossary of Healthcare Benefits Terms
