Canceling Appointments on the App

To cancel an appointment:

• Select the appointment you’d like to cancel

• Tap Cancel Appointment

• If an appointment is within the practice’s cancellation window, you’ll be able to confirm your cancellation by selecting Yes, cancel it

• If the cancellation window has closed or your clinician doesn’t permit cancellations online, you’ll need to call the practice to cancel

  • To make this call, tap Call now

Note: If you’ve canceled your appointment and need to reschedule it, you can follow the steps outlined in the Requesting new appointments section. For help with rescheduling, please contact your clinician.