To cancel an appointment:

  • Select the appointment you’d like to cancel
  • Tap Cancel Appointment

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  • If an appointment is within the practice’s cancellation window, you’ll be able to confirm your cancellation by selecting Yes, cancel it
  • If the cancellation window has closed or your clinician doesn’t permit cancellations online, you’ll need to call the practice to cancel
    • To make this call, tap Call now
Note: If you’ve canceled your appointment and need to reschedule it, you can follow the steps outlined in the Requesting new appointments section. For help with rescheduling, please contact your clinician.